What warranty comes with a used excavator?
When you buy a used excavator from ExcaYard, the warranty depends on the machine's condition and the terms we agree upon. We do not offer a standard manufacturer's warranty on pre-owned equipment, but we stand behind our 150-point pre-shipment inspection and provide a conditional assurance on major components. This guide explains what you can expect, how we verify condition, and what steps to take for peace of mind.
Our Approach to Warranty on Used Excavators
ExcaYard is a China-based used excavator export specialist. We source, inspect, and ship pre-owned machines from leading brands like Caterpillar, Komatsu, Hitachi, Volvo, Doosan, Hyundai, Kobelco, Sany, XCMG, SDLG, LiuGong, and Sunward. Because these are used machines, we do not offer a blanket warranty like a new equipment dealer. Instead, we provide a conditional warranty that covers major components such as the engine, hydraulic pump, and final drive for a limited period after delivery, provided the machine passes our 150-point inspection and you follow proper operating and maintenance procedures. The exact terms—duration and coverage—are negotiated per machine and confirmed in your sales contract. We encourage you to discuss your specific needs with our team.
150-Point Pre-Shipment Inspection: Your First Line of Defense
Every excavator we export undergoes a rigorous 150-point inspection before shipping. This includes:
- Engine performance and compression tests
- Hydraulic system pressure and flow checks (see our hydraulic system inspection details)
- Undercarriage wear assessment
- Electrical system diagnostics
- Structural integrity and welding checks
- Paint thickness measurement to detect repainting (learn more about repainting checks)
- Hour meter verification
We provide photos and video documentation of the inspection. This transparency helps you understand the machine's true condition and forms the basis for any warranty discussion. If a major component fails within the agreed warranty period due to a defect present at shipment, we will work with you to resolve it, typically through replacement parts or a credit, depending on the contract.
Factors That Affect Warranty Terms
Warranty coverage is not one-size-fits-all. The following factors influence what we can offer:
| Factor | Impact on Warranty |
|---|---|
| Machine age and hours | Lower hours and newer models may qualify for longer coverage. |
| Brand and model | Parts availability and common failure points vary by brand. |
| Inspection results | Machines with excellent inspection scores may receive extended terms. |
| Shipping method | RoRo, container, or flat-rack may affect insurance and handling. |
| Destination country | Import regulations and certifications (SONCAP, SABER, PVoC, GSA) may require additional checks. |
| Payment terms | T/T or L/C through Bank of China can influence contract flexibility. |
We recommend discussing warranty options early in the buying process. Our team can tailor a package that balances your risk tolerance and budget.
Documents and Certifications: Building a Complete Package
While warranty is important, proper documentation is equally critical for a smooth import. ExcaYard handles export certifications such as SONCAP for Nigeria, SABER for Saudi Arabia, PVoC for Kenya, Tanzania, and Ghana, GSA for Ghana, and KEBS for Kenya. We also provide a commercial invoice, packing list, bill of lading, and certificate of origin. These documents ensure your machine clears customs without delays. A well-documented machine also makes it easier to claim warranty if needed, as the inspection report and shipping records serve as evidence of condition at dispatch.
Payment and Shipping: What to Expect
We accept T/T USD wire, L/C through Bank of China, and Wise. Payment terms are agreed before shipment. For shipping, we offer FOB or CIF terms. You can choose RoRo, container, or flat-rack, depending on machine size and your port capabilities. Our default ports are Shanghai, Ningbo, Qingdao, and Tianjin. Typical CIF lead time is 28-45 days port-to-port. We serve Africa, Southeast Asia, the Middle East, Latin America, and CIS countries. Throughout the process, we keep you informed with photos and updates.
How to Protect Your Purchase Beyond Warranty
Even with a warranty, preventive maintenance is key. We recommend:
- Follow the manufacturer's service schedule.
- Use genuine or high-quality replacement parts.
- Keep records of all maintenance and repairs.
- Address minor issues promptly to avoid major failures.
- Consider third-party insurance for transit and initial operation.
Our team can advise on common wear items and spare parts availability for your specific model. If you need a particular excavator, we can source it—see our sourcing service.
Frequently asked questions
Do you offer a warranty on all used excavators?
No, warranty terms vary by machine. We provide a conditional warranty on major components for machines that pass our 150-point inspection. The specific duration and coverage are negotiated and stated in your contract.
What does the warranty cover?
Typically, it covers the engine, hydraulic pump, and final drive against defects present at shipment. Wear items like tracks, buckets, and filters are usually excluded. Exact coverage depends on the agreement.
How do I make a warranty claim?
Contact us via WhatsApp +86 193 9277 7259 or email yuhua0095@gmail.com with your machine details, inspection report, and a description of the issue. We will assess and respond promptly.
Ready to find your next excavator? Browse our available machines or message us on WhatsApp at +86 193 9277 7259 for a personalized quote and warranty discussion.
